# Save a card to unlock free calls

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Free calls on this account need a saved card. We check the card and don't charge it. Nothing charged.

| Fact | Value |
| --- | --- |
| HTTP status | `403` |
| Type | `https://docs.investorliftdata.com/errors/free-calls-locked` |
| Charged | Nothing is charged by a call that ends here. |
| Retry | Fix the account condition, then send the identical request again. |

## Common causes

- No card has been saved on the account yet.
- A card save was started and has not finished.

## How to fix

1. Save a card in the app, then send the same request again.

## Example response body

```json
{
  "type": "https://docs.investorliftdata.com/errors/free-calls-locked",
  "title": "Save a card to unlock free calls",
  "status": 403,
  "detail": "Free calls on this account need a saved card. We check the card and don't charge it. Nothing was charged.",
  "trace_id": "00000000-0000-4000-8000-000000000000"
}
```

Quote the `trace_id` to `support@investorliftdata.com`.